Kubota Tractor Corporation Online Privacy Policy ("Policy")

Kubota’s Approach to Privacy
Consumer Rights
Who is Responsible for Your Data?
Kubota’s Retention of Personal Data
Security of Personal Data
Children’s Privacy
Data Related to Financing
Cookie Policy
Telematics
Does Kubota Sell or Share My Information?
Privacy Policy Updates
Gramm-Leach-Bliley Act Notice
Data Kubota Collects and How Kubota Uses that Data
Contact Us

Effective Date: 08/20/2024

Kubota Tractor Corporation, hereafter “Kubota,” take consumer privacy seriously. Kubota does not sell data.

This Privacy Policy, hereafter “Policy,” covers the collection, use, protection, disclosure and disposal of “Personal Information” during the course of conducting business.  This Policy does not cover the relationship between consumers and independent dealers. Kubota products are distributed through a network of independently owned and operated dealerships, some of which may have developed additional privacy policies based on location and jurisdiction. Kubota manages your data with absolute care and due diligence. Furthermore, we will do our best to comply with your requests under the relevant laws, provided we can do so legally. 

References to Kubota’s “products” in this Policy include vehicles, equipment, accessories and other devices.  References to Kubota’s “services” in this Policy may include apps, websites, and other services Kubota provides. 

Questions regarding this Policy, or Kubota consumer privacy management practices in general, should be sent to Kubota Privacy Team, and we will do our best to respond to your questions. 

Consumers with disabilities or special needs may request this information via email, also by contacting Kubota Privacy Team, or for receipt of a paper copy via mail.

In order to enquire about your information stored with Kubota, please click the following link: Exercise Your Rights.

Kubota will not release or disclose in response to a data request any Sensitive Personal Information including your social security number, driver’s license number, government issued ID number, financial account number, health information or any account passwords or security questions and answers, consistent with internal policy, the Terms of Service and state law directives.

Currently, there are a number of state privacy laws in effect, and some of those laws grant natural persons certain rights. Below is a list of rights you might be entitled. Although not all consumers in all states are granted the rights below, Kubota will make its best efforts to comply with any request below, but may not be able to comply with requests outside of your state’s granted rights due to conflicting laws.

Below is a list of rights some jurisdictions have granted their residents; however, this list is neither exhaustive nor applicative of all states. Please see your state law for a list of applicable rights. Below are rights and practices under Kubota’s Privacy Policy:

1. Right to Opt-Out of email or telephone Marketing
2. Right to Opt-in after Opting-out of Marketing
3. Do Not Sell to Third Parties or Share with Third Parties for Cross Contextual Behavioral Advertising
4. Limit the Use and Disclosure of Sensitive Personal Information
5. Make a Request to Know Your Data That We Have 
6. Right to Data Portability 
7. Right to Know What Personal Information is Sold or Shared for Cross Contextual Behavioral Advertising
8. Right to Delete Certain Personal Information
9. Right To Correct Inaccurate Personal Information
10. Right to Opt-In After Opting-Out of the Sale or Sharing of Personal Information or       Limiting the Use and Disclosure of Sensitive Personal Information
11. A company may NOT discriminate against a consumer for exercising any of the above listed rights. 
12. In some cases, you may be able to appeal Kubota’s decision on one of the above rights. 

In order to enquire about your information stored with Kubota, please click the following link: Exercise Your Rights. You may also mail or call us using the information on the “contact us” page.

Kubota does NOT sell your data to third parties. Kubota does share your data internally, among its affiliates and with necessary dealerships, pursuant to business purposes covered under state and federal privacy laws. Kubota takes your privacy seriously and has implemented internal controls to ensure that your data is protected.

This Privacy Policy applies to the personal data that Kubota collects and uses.
Our websites may provide links to other websites for your convenience and information. These websites may operate independently from Kubota. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by Kubota, we are not responsible for the websites’ content (including any ‘cookies’ used on that website), any use of the websites, or the privacy practices of linked websites.

There are a number of state and federal laws that require an organization to maintain certain data for a specific amount of time; however, subject to our compliance with these legal record retention requirements, Kubota will only store personal data for the period necessary and proportionate for the purpose of its processing.

Kubota maintains a strict data handling and security architecture to ensure the safety and protection of your personal information.

We may transfer the personal data we collect about you to recipients in countries other than the country in which the data was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the data. When we transfer your data to other countries, we will protect that data as described in this Privacy Policy or as otherwise disclosed to you at the time the data is collected.

In the rare and unlikely circumstances that personal information is transferred across international borders, Kubota will maintain as strict data protection and security as possible. For example, if a consumer is out of country and makes a request on the Kubota USA website, Kubota will use the best data protection available under the circumstances (i.e., where the request originated, what kind of device was used, etc.). 

Please note that Kubota goes through detailed due diligence process before selecting the data processors with whom we share your personal data with. Kubota has appropriate contractual arrangements in place to ensure that your personal data will be protected.

Kubota does not knowingly collect personal information from or market directly to children under the age of 18 years old.  If visitors believe a child under the age of 18 has provided personal information to Kubota through a company website without their consent, a parent or guardian may contact kubotaprivacy@kubota-kna.com . Following receipt of such a request, Kubota will make reasonable efforts to delete the child's information to the best extent possible under the law, provided the parent or guarding can provide adequate verification.

For any and all requests related to financing, please see the KCC Privacy Policy and Privacy Notice. Kubota complies with all state and federal privacy and data security laws. Please see the links above for more information on how Kubota handles financial data.  

For information on how Kubota handles your cookies, please see our Cookie Policy.

Kubota sells some products that use, record and provide telematic data. This data is primarily used for warranty and service purposes. The customer should be made aware of the use of telematics at the point of sale, if purchased from a licensed Kubota dealership. For more information on if your tractor supports telematics, please refer to your User Manual, or reach out to your local Kubota dealership. Kubota will never sell your telematic data, and you have the right to opt-out of telematics.

Kubota does not sell information. Kubota limits its use and collection of your information as much as is required by law. Kubota will not knowingly sell your data to a third party and will only share your data in the due course of business as allowed by law.

This Policy is revised over time.  Changes will be effective immediately upon publishing.  Customer’s use of Kubota’s websites, applications, or other devices constitutes acceptance.  Customers are responsible for periodically checking Kubota’s Policy.  When required by applicable law, Kubota will alert customers to material changes by placing a notice on its websites, applications or other devices, or by sending an e-mail message or other communication sharing the changes and actions that customers can take before the changes are in effect. The time stamp you see will indicate the last date this Policy was revised.

Kubota Tractor Corporation, U.S.A.

1000 Kubota Drive

Grapevine, TX 76051

Phone: 888-465-2682

Email: kubotaprivacy@kubota-kna.com

The following chart summarizes Kubota’s use and collection of: